Protecting Users' Personal Data

OLIVER Marketing Limited is the controller of your personal information on this platform.

OLIVER Marketing Limited is a company registered in the United Kingdom under company number 04788967 and located at 151 Rosebery Avenue, London, EC1R 4AB, United Kingdom.

You have certain rights in relation to the personal information that we hold about you when you use our platform.

This notice is to make sure you are fully aware of how we use your personal information. It covers the areas set out below:

• How we obtain information about you
• What information we process, what are the purposes and legal bases for that use
• Where we process your personal information and who we share it with
• How long we keep your personal information
• Our commitment to you
• What rights you have over your personal information
• Our details

How we obtain information about you

When you use the platform, we receive information about you in the following ways:

• When your company send us information to setup your account;
• When you request to set up your account;
• When you provide information on your profile;
• When you use the platform to access or upload deliverables; and
• When you ask our support for troubleshooting.

What information we process, what are the purposes and legal bases for that use

When you use our platform, we process the following categories of personal information:

• Information required for the set-up of your account: we process your name, email address, job title, and phone number, if you provide it. We process this information to register you for an account, enable the delivery of our services. We may also process your communications with us when you ask us to provide technical support. We rely on fulfilment of contract as our legal ground for processing.
• Your account usage information: when you sign in and use your account, we will collect your IP address, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of the platform. We use this information to help us design our platform to better suit your needs. We may also use your IP address to help diagnose problems with our server. We rely on a legitimate interest to handle your account usage information for the aforementioned purposes.

Where we process your personal information and who we share it with

The platform is managed and maintained by our team located in the United Kingdom.

The platform is hosted by our cloud storage provider in the European Economic Area (EEA). We may also use a partner for providing you with an automated artworking. These service providers, as well as their servers are located in the United Kingdom or the EEA. We have appropriate contracts in place to make sure they are processing personal information in accordance to our instructions and do not use or have access to your personal information for any purpose other than defined by us.

Under certain circumstances, we may be required to provide personal information to public bodies or law enforcement authorities. We will make sure that we share your personal information with the authority asking for it only if there is a proper legal basis for it.

How long we keep your personal information

We will retain your personal information on our systems only for as long as we need to. We will keep it for as long as you are using the account and for 7 years after your last login to your user account.

Our commitment to you

We will process your personal information in line with applicable laws. This means that we will:

• only collect and hold information about you which we need for some reason;
• keep your personal information up to date and accurate;
• take appropriate steps to secure and protect your personal information from being used without permission, or illegally, and to safeguard your rights; and
• destroy your personal information in a secure way once we no longer need it.

Cookies

This platform uses cookies to remember your user session. We use only strictly necessary cookies for our website to function correctly and we do not use cookies or similar technologies for any other purpose.

What rights you have over your personal information

You have certain rights over your personal information, such as:

• the right to access your personal information;
• the right to correct your personal information;
• the rights to erase your personal information or restrict the processing; and
• the right to transfer your personal information to another controller.

If you wish to exercise any of your rights or have any questions about this notice, please contact our privacy team at privacyofficer@oliver.agency.

This platform is covered by Olivers Policy ISP14 which can be found on the compliance sharepoint

Last updated: 18th August 2023